Careers in support work at Assist Community Services

There are multiple roles in support work at Assist Community Services that can be both rewarding and flexible. Our workforce includes staff who have made support work their career. University students who use support work as a way to put themselves through Uni, trades people who have entered their second career, parents who love the flexibility of working school hours, and shift workers who love the flexibility of nightwork. No matter what draws them to support work, we find that staff often comment on how fulfilling their employment in support work is.

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Lifestyle Support Workers

At Assist Community Services our Lifestyle Support Workers are employed in casual and permanent roles. Typically, they work one on one with NDIS participants to assist them live the life they want to live. This work sometimes involves assisting participants to access community activities like sport or craft, attend appointments such as a doctor’s appointment and carry out household tasks including grocery shopping and meal preparation. Every shift is slightly different because our Lifestyle Support Workers are always tailoring their service to suit the participant.

Team Leaders 

Team Leaders at Assist Community Services do as their name suggests and lead a team to deliver tailored supports for NDIS participants. They often have started in the organisation as Lifestyle Support Workers and been promoted to a Team Leader role which includes a higher level of administrative and communication tasks each day. They work closely with Lifestyle Support Workers, external stakeholders and NDIS participants often being the conduit between. This role represents a career path for those who want to step into a leadership role but still remain close to the day to day supports provided to participants.

Recovery Coach / Support Coordinator
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A Recovery Coach / Support Coordinator at Assist Community Services works to assist NDIS participants to access and manage support services from a range of providers. This work includes meeting with NDIS support providers to understand their services and approaches, ensuring participants are paired with the right providers. It also involves working with participants, their carers, and families to help them make informed decisions about the best fit for their support needs. The other element of the role is to provide recovery coaching services which involves meeting with participants one on one to establish goals and assist the participant to work towards these.